DNP, NP-C, FAAN, FAEN
Chair of the Board; CEO, MedExpress; SVP of Telehealth & Innovation, Optum Health
A digital health leader and clinician with over 25 years of experience designing, implementing and optimizing the health care delivery system using digital health tools and technology.
Kristi Henderson is the CEO for MedExpress and SVP of The Center for Digital Health & Innovation for Optum Health, where she is creating a first-of-its-kind connected health ecosystem using industry-leading digital health tools and telehealth.
She most recently led clinical operations for Amazon Care, a healthcare initiative for Amazon employees and their families.
Before joining Amazon, she designed and launched a national solutions center for patient access, virtual care, and care coordination for Ascension Health.
She has a proven track record of delivering successful programs at scale that improve health and save money.
She is an adjunct faculty member in Population Health at the Dell Medical School at the University of Texas-Austin and at the University of Washington School of Nursing.
Henderson thrives with complex challenges and consistently delivers results that exceed expectations.
She is known for her ability to execute and sustain these models in advance of them becoming an industry standard as evidenced by her first launch of a telehealth program in 2003 which is recognized as one of only two of HRSA’s Centers of Excellence.
She is resourceful, collaborative and known for her creative solutions that engage patients and empower clinicians.
She has testified before multiple U.S. Senate committees and given numerous presentations across the country, including a TEDx, to advance telehealth policy and share innovative new models of care.
A few of her other leadership roles include service as an executive board member for the American Telemedicine Association; Association of American Medical Colleges Telehealth Committee member, American Nurses Association co-chair for Committee on Connected Health and National Quality Forum Telehealth Committee.
She is a Fellow in the American Academy of Nursing and the Emergency Nurses Association and an honorary Dean at the University of Washington School of Nursing.
Henderson received her Doctor of Nursing Practice degree from the University of Alabama at Birmingham where she was recognized as the 2019 Distinguished Alumna from the School of Nursing. She maintains national certification as a family and acute care nurse practitioner.